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.icon{width:60px;height:60px}.panel-title{padding:19px}.panel-title h2{font-size:12px}.panel-title>a{font-size:8px;gap:5px}.panel-title>.muted{font-size:7px}.empty{padding:32px 23px;min-height:260px}.empty h3{font-size:15px}.empty p{font-size:11px}.empty>.icon{width:34px;height:34px}.empty .primary-button{font-size:10px}.app-footer{padding:18px 20px;font-size:7px;gap:12px}.app-footer>.icon{width:10px;height:10px}.people-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.person-card{padding:24px 11px}.person-card h3{font-size:13px;max-width:100%;overflow-wrap:anywhere}.person-card>p{font-size:8px;line-height:1.8;max-width:100%;margin-bottom:17px}.person-avatar{width:53px;height:53px;font-size:16px}.role-label{font-size:7px;padding:6px 7px;line-height:1.5}.delete-person{top:8px;right:5px;width:28px;height:28px}.delete-person>.icon{width:15px;height:15px}.module-note{font-size:9px}.records-list{padding-inline:17px}.records-list>article{gap:11px;padding-block:18px;flex-wrap:wrap}.record-main strong{font-size:11px}.record-main small{font-size:9px}.agenda-date{width:41px;height:47px}.agenda-date strong{font-size:18px}.time-pill{font-size:9px;gap:5px}.time-pill .icon{width:13px;height:13px}.records-list .icon-button{width:28px;height:28px;padding:6px}.records-list .icon-button>.icon{width:16px;height:16px}.records-list .muted-pill{font-size:6px;max-width:130px}.record-icon{padding:8px}.record-icon .icon{width:17px;height:17px}.inbox{display:flex;flex-direction:column;min-height:650px}.inbox-list{border-right:0;border-bottom:1px solid #2b3a4d;max-height:190px;overflow-y:auto;padding:17px 12px 12px}.inbox-label{font-size:8px;padding-bottom:12px}.inbox-contact{padding:10px;gap:10px}.inbox-contact strong{font-size:11px}.inbox-contact small{font-size:8px}.contact-avatar{width:32px;height:32px;font-size:10px}.inbox-conversation{min-height:400px;flex:1}.inbox-no-contacts{padding:7px 10px 12px;font-size:10px}.inbox-conversation>.empty h3{font-size:15px}.inbox-conversation>.empty p{font-size:11px}.conversation-head{padding:16px}.conversation-head strong{font-size:12px}.conversation-head small{font-size:9px}.conversation-head>.pill{font-size:7px}.actual-messages{min-height:260px;max-height:400px}.message-form input{font-size:12px;padding:12px}.message-form .primary-button{padding:12px}.chat-disclaimer{font-size:8px;padding-bottom:13px;line-height:1.8}.whatsapp-panel{padding:28px 24px;flex-direction:column;gap:24px;min-height:350px}.wa-illustration{width:72px;height:72px;border-radius:20px}.wa-illustration .icon{width:43px;height:43px}.whatsapp-panel h2{font-size:25px;line-height:1.3}.whatsapp-panel p{font-size:11px;line-height:1.9;max-width:100%}.whatsapp-panel .primary-button{font-size:11px}.whatsapp-panel .pill{font-size:7px}.whatsapp-panel #qr-container{max-width:100%}.whatsapp-panel #qr-image{width:min(235px,100%);height:auto;aspect-ratio:1}.guidance{padding:23px}.guidance h3{font-size:12px}.guidance p{font-size:10px}.settings-card{padding:23px}.settings-card h2{font-size:15px}.integrations-status>div{padding:18px 22px;font-size:10px;flex-wrap:wrap;gap:10px}.integrations-status .muted{font-size:9px;line-height:1.8}.setup-panel .empty h3{font-size:20px;max-width:280px}.setup-panel .empty p{font-size:11px;max-width:280px}.modal-backdrop{padding:17px}.modal{padding:21px;max-height:calc(100svh - 34px);border-radius:14px}.modal h2{font-size:19px}.modal>header{margin-bottom:21px}.field>span{font-size:11px}.field>input,.field>textarea,.field>select{font-size:14px;padding:12px}.field-note{font-size:10px}.modal-actions .primary-button,.modal-actions .secondary-button,.modal-actions .danger-button{font-size:11px}.form-row{gap:12px}.form-error{font-size:12px}#toast{font-size:11px;line-height:1.8;padding:12px 17px;bottom:19px}}@media(max-width:360px){.auth-pitch{padding:24px}.auth-pitch h1{font-size:28px}.auth-panel{padding-inline:24px}.auth-panel h2{font-size:27px}.form-brand .brand{font-size:30px}.form-brand .brand img{width:49px;height:49px}.auth-subtitle{font-size:13px}.login-options{font-size:10px;gap:8px}.forgot-button{font-size:10px}.auth-switch{font-size:12px}.page-content{padding-inline:15px}.topbar{padding-inline:15px}.stats-grid{gap:9px}.stat{padding:15px 12px}.stat-icon{right:10px;top:13px;width:25px;height:25px}.stat>span:not(.stat-icon){font-size:8px}.stat>small{font-size:6px}.form-row{grid-template-columns:1fr;gap:0}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{transition:none!important;animation:none!important;scroll-behavior:auto!important}}
/* Match the proportions of the supplied desktop reference. */
@media(min-width:1271px){.auth-logo .brand{font-size:52px;gap:14px}.auth-logo .brand img{width:80px;height:80px}.auth-pitch h1{margin-top:25px}.auth-panel{align-items:flex-start}.auth-form-wrap{margin-top:45px}.form-brand .brand{font-size:58px;gap:14px;letter-spacing:-2.1px}.form-brand .brand img{width:80px;height:80px}.auth-panel h2{font-size:40px}.auth-subtitle{font-size:21px;line-height:1.4}.input-wrap{height:64px}.input-wrap input{font-size:20px}.login-options{font-size:15px}.forgot-button{font-size:15px}.auth-submit{min-height:64px;font-size:22px}.google-button{min-height:64px;font-size:18px}.auth-switch{font-size:18px}.product-preview{height:365px}.preview-message{font-size:12px}.preview-person{font-size:13px}.preview-person small{font-size:9px}.preview-nav>div{font-size:12px;padding-block:10px}.preview-schedule>strong{font-size:14px}.preview-schedule>div{font-size:11px}.feature-strip>div{min-height:110px;font-size:13px}}
@media(min-width:1271px) and (max-height:900px){.auth-panel{padding-top:32px;padding-bottom:32px}.auth-form-wrap{margin-top:12px}.form-brand{margin-bottom:25px}.auth-panel h2{font-size:36px}.auth-subtitle{font-size:18px;margin-bottom:27px}.input-wrap{height:57px}.auth-submit,.google-button{min-height:55px}.login-options{margin-block:15px 22px}.auth-switch{margin-top:21px}.or-divider{margin-block:20px}.auth-privacy{margin-top:14px}.product-preview{height:325px}.feature-strip>div{min-height:96px;font-size:11px}}
.privacy-document{color:#d1e0ec;max-width:780px;margin:0 auto;padding:60px 28px 90px}.privacy-brand{display:flex;align-items:center;gap:12px;font-size:28px;font-weight:650;color:white;margin-bottom:45px}.privacy-brand img{width:48px;height:48px}.privacy-document h1{font-size:35px;letter-spacing:-1px;line-height:1.25}.privacy-document h2{font-size:21px;margin-top:30px;font-weight:550;color:#d74957}.privacy-document p{font-size:15px;line-height:1.9;color:#8da3b9}.privacy-document .primary-button{font-size:13px;margin-top:20px}
/* Central de atendimentos */
.page-content.is-inbox{padding:22px 22px 12px;display:flex;flex-direction:column;min-height:0;height:calc(100dvh - 112px)}
.support-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px}.support-heading h1{font-size:28px;letter-spacing:-1px;margin:0 0 5px}.support-heading p{margin:0;color:#a9b6c4;font-size:14px}.support-tools{display:flex;align-items:center;gap:10px}.support-tools button{height:42px;padding:0 16px;font-size:13px}.department-label{display:flex;align-items:center;gap:9px;border:1px solid #24313e;background:#101a24;border-radius:10px;padding:12px;font-size:12px;color:#b9c7d1}.department-label .icon{width:17px;height:17px}.channel-tabs{display:flex;gap:10px;margin:0 0 16px;flex-shrink:0;overflow:auto}.channel-tabs button{display:flex;align-items:center;gap:8px;white-space:nowrap;background:#101923;border:1px solid #22303d;border-radius:12px;padding:8px 15px;color:#dce6ed;font-size:13px;cursor:pointer}.channel-tabs button>.icon{width:19px;height:19px}.channel-tabs button span{font-size:11px;background:#2b3745;border-radius:20px;min-width:21px;padding:2px 6px}.channel-tabs button.active{color:#ed5160;border-color:#c94451;background:#272d40}.channel-tabs button.active span{background:#e64e5d;color:#202535}.channel-tabs button[data-channel=phone]>.icon{color:#19caee}.channel-tabs button[data-channel=chat]>.icon{color:#ca72f8}
.support-workspace{display:grid;grid-template-columns:minmax(255px,.9fr) minmax(340px,1.35fr) minmax(275px,1fr);gap:7px;flex:1;min-height:0}.support-list,.support-conversation,.support-details{border:1px solid #263440;border-radius:14px;overflow:hidden;min-height:0;background:linear-gradient(150deg,#101a24,#09131c)}.support-list{display:flex;flex-direction:column}.support-search{display:flex;align-items:center;gap:10px;padding:13px;border-bottom:1px solid #23303c;position:relative}.support-search>.icon{position:absolute;left:24px;width:18px;color:#9caebd}.support-search input{width:100%;min-width:0;border-radius:9px;border:1px solid #293b4a;background:#14212c;color:#ebf3f9;padding:11px 10px 11px 36px;font:inherit;font-size:12px}.support-status-tabs{display:flex;gap:4px;padding:10px 8px;border-bottom:1px solid #23303c}.support-status-tabs button{background:transparent;border:0;border-radius:9px;font-size:11px;color:#a9b9c7;padding:8px;cursor:pointer;white-space:nowrap}.support-status-tabs button.active{background:#004331;color:#00e797}.support-status-tabs span{margin-left:5px;padding:2px 5px;border-radius:12px;background:#00be78;color:#001e14}.support-contacts{overflow:auto;flex:1;padding:4px}.support-contact{display:flex;align-items:center;gap:11px;padding:14px 10px;width:100%;text-align:left;border:1px solid transparent;border-bottom-color:#1a2a36;border-radius:8px;background:transparent;color:#edf4fa;cursor:pointer}.support-contact.selected{background:linear-gradient(100deg,#323b54,#23283a);border-color:#743d44;box-shadow:inset 3px 0 #e74f5d}.support-contact-copy{min-width:0;flex:1}.support-contact-copy strong{display:flex;align-items:center;gap:7px;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.support-contact-copy strong .icon{width:17px;height:17px;color:#00e18c;flex-shrink:0}.support-contact-copy small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:11px;margin-top:5px;color:#9dafbd}.support-contact-time{align-self:flex-start;font-size:10px;color:#a7b5c0;padding-top:4px}.support-contact .contact-avatar,.conversation-head .contact-avatar{width:41px;height:41px;flex-shrink:0;font-size:13px;border:1px solid #5b3439;background:linear-gradient(140deg,#4b272c,#203b51);color:#f5b1b7}.support-list-footer{font-size:10px;color:#718897;padding:12px 10px;border-top:1px solid #23303c;display:flex;align-items:center;gap:6px}.support-list-footer .icon{width:13px;height:13px}.support-empty-list{padding:45px 15px;text-align:center;color:#8fa3b3}.support-empty-list>.icon{width:32px;height:32px;color:#723b42;margin:0 auto 16px}.support-empty-list strong{display:block;color:#d0dfe9;font-size:13px}.support-empty-list p{font-size:12px;line-height:1.7}.support-empty-list button{font-size:11px;margin:13px auto;padding:10px}
.support-conversation{display:flex;flex-direction:column;background-color:#09141d;background-image:radial-gradient(circle at 1px 1px,#1e3f3c50 1px,transparent 0);background-size:22px 22px;position:relative}.support-conversation .conversation-head{display:flex;align-items:center;gap:10px;padding:13px 15px;min-height:70px;background:#101c26;border-bottom:1px solid #233641;flex-shrink:0}.conversation-head>div:not(.conversation-tools){min-width:0;flex:1}.conversation-head strong{font-size:14px}.conversation-head small{display:flex;align-items:center;gap:5px;color:#8ea89f;font-size:10px;margin-top:5px}.conversation-head small .icon{width:13px;height:13px;color:#00da88}.conversation-tools{display:flex;align-items:center;gap:3px}.conversation-tools .icon-button{width:30px;height:32px;color:#b8c8d5}.support-conversation .actual-messages{padding:18px;display:flex;flex-direction:column;gap:12px;overflow:auto;flex:1;min-height:0}.conversation-date{align-self:center;padding:5px 12px;border-radius:20px;background:#24333f;color:#bfccd6;font-size:10px;margin-bottom:8px}.support-conversation .actual-bubble{max-width:85%;min-width:120px;align-self:flex-end;background:linear-gradient(135deg,#b2f6cf,#8de9b5);color:#08281b;border-radius:14px 14px 3px 14px;padding:12px 14px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.6;box-shadow:0 3px 12px #0002;margin:0}.support-conversation .actual-bubble small{display:block;text-align:right;margin-top:5px;font-size:9px;color:#267b52}.support-composer{background:#101c27;border-top:1px solid #233641;padding:10px 13px 7px;flex-shrink:0}.support-composer .message-form{border:0;padding:0;display:flex;gap:9px;background:transparent}.support-composer .message-form input{min-width:0;width:100%;border:1px solid #304251;border-radius:24px;background:#22313e;color:#e4eef5;padding:12px 17px;font-size:12px}.support-composer .message-form button{height:42px;width:42px;min-width:42px;padding:10px;border-radius:50%;background:#e64e5d;color:#23293b}.support-composer .chat-disclaimer{font-size:9px;color:#788e9e;margin:8px 0 0;padding:0;display:flex;align-items:center;justify-content:center;gap:5px;background:transparent}.chat-disclaimer .icon{width:11px;height:11px}.support-conversation .chat-intro{margin:auto;text-align:center;font-size:12px;line-height:1.8;color:#889eaf;max-width:270px}.support-empty-chat{display:flex;flex:1;align-items:center;justify-content:center;flex-direction:column;padding:30px;text-align:center;background:radial-gradient(ellipse at 50% 38%,#4a262b33,transparent 65%)}.support-empty-orbit{padding:25px;border:1px solid #63343a55;outline:12px solid #4c282d17;border-radius:50%;background:#2b334855;margin-bottom:32px}.support-empty-orbit .icon{width:44px;height:44px;color:#df4c5a}.support-empty-chat .pill{font-size:8px;letter-spacing:1px}.support-empty-chat h2{font-size:27px;line-height:1.25;letter-spacing:-.7px;margin:20px 0 12px}.support-empty-chat p{font-size:12px;line-height:1.8;color:#859caa;max-width:290px;margin:0 0 23px}.support-empty-chat button{font-size:12px}.support-empty-chat>small{display:flex;align-items:center;gap:6px;font-size:10px;color:#64484c;margin-top:35px}.support-empty-chat>small .icon{height:13px;width:13px}
.support-details{overflow-y:auto}.detail-tabs{display:flex;border-bottom:1px solid #283743;padding:8px 5px 0;background:#101b26}.detail-tabs button{flex:1;padding:13px 6px;border:0;border-bottom:3px solid transparent;background:transparent;border-radius:9px 9px 0 0;color:#b8c7d4;font-size:12px;cursor:pointer}.detail-tabs button.active{background:#2a3146;color:#f5b2b8;border-bottom-color:#e54e5c}.detail-section{padding:20px 16px;border-bottom:1px solid #263540}.detail-person{display:flex;align-items:center;gap:12px;margin-bottom:20px}.detail-person .contact-avatar{width:48px;height:48px;background:linear-gradient(135deg,#343d57,#223e53);color:#f5aab1}.detail-section h3{font-size:13px;margin:0;display:flex;align-items:center;gap:7px}.detail-section h3 .icon{width:17px;height:17px}.detail-channel{display:flex;align-items:center;gap:5px;font-size:10px;color:#00bc79;margin-top:6px}.detail-channel .icon{width:13px;height:13px}.detail-line{font-size:11px;display:flex;align-items:center;gap:10px;overflow-wrap:anywhere;color:#bbcad5;margin:12px 0}.detail-line>.icon{width:15px;height:15px;flex-shrink:0;color:#7c96a7}.detail-section header{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:17px}.detail-section header a{font-size:10px;color:#df4c5a;white-space:nowrap}.detail-muted{font-size:11px;line-height:1.8;color:#8198a9}.detail-add{display:flex;align-items:center;gap:5px;background:transparent;border:0;color:#d84957;font-size:11px;padding:6px 0;cursor:pointer}.detail-add .icon{width:14px;height:14px}.detail-appointment{display:flex;gap:10px;padding:12px;background:#1b2a35;border-radius:9px;margin-top:9px}.detail-appointment>span{color:#d9838b;font-size:12px;white-space:nowrap}.detail-appointment strong{font-size:11px}.detail-appointment small{display:block;font-size:10px;margin-top:4px;color:#9dafbd}.detail-history{display:flex;align-items:center;gap:8px;padding:13px 0;border-bottom:1px solid #1d2a35}.detail-history>.icon{color:#df4c5a;width:17px;height:17px;flex-shrink:0}.detail-history span{font-size:11px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;flex:1}.detail-history small{font-size:9px;color:#91a5b3}.detail-section>.secondary-button{display:flex;justify-content:flex-start;margin-top:12px;width:100%;font-size:12px}.details-placeholder{padding:70px 25px;color:#8b9fae;text-align:center}.details-placeholder>.icon{width:35px;height:35px;color:#532b31;margin:0 auto 20px}.details-placeholder h3{font-size:14px;color:#c6d5de}.details-placeholder p{font-size:12px;line-height:1.9}.inbox-back{display:none}
@media(min-width:1500px){.support-workspace{grid-template-columns:minmax(280px,.9fr) minmax(420px,1.35fr) minmax(300px,1fr)}}
@media(max-width:1250px){.support-workspace{grid-template-columns:280px minmax(320px,1fr)}.support-details{display:none}.support-workspace.details-open{grid-template-columns:260px minmax(300px,1fr)}.details-open .support-list{display:none}.details-open .support-details{display:block}.department-label{display:none}.support-heading h1{font-size:24px}.support-tools button{font-size:11px;padding:0 12px}}
@media(max-width:760px){.page-content.is-inbox{padding:15px 12px 10px;height:calc(100dvh - 75px)}.is-inbox+.app-footer{display:none}.support-heading{align-items:flex-start;margin-bottom:14px}.support-heading h1{font-size:24px}.support-heading p{font-size:11px;max-width:200px;line-height:1.6}.support-tools>.secondary-button{display:none}.support-tools .primary-button{font-size:0;width:38px;height:38px;padding:10px}.support-tools .primary-button .icon{width:20px}.channel-tabs{gap:7px;margin-bottom:12px}.channel-tabs button{padding:8px 10px;font-size:11px;gap:5px}.channel-tabs button .icon{width:16px;height:16px}.channel-tabs button span{font-size:9px;min-width:18px}.support-workspace{display:flex;position:relative}.support-list{width:100%}.support-conversation,.support-details{display:none}.support-workspace.conversation-open .support-list{display:none}.support-workspace.conversation-open .support-conversation{display:flex;width:100%}.support-workspace.details-open .support-details{display:block;width:100%}.support-workspace.details-open .support-conversation{display:none}.support-workspace.details-open .support-details:before{content:'Dados do contato';display:block;padding:15px;color:#df4c5a;font-size:12px}.inbox-back{display:flex;transform:rotate(180deg);width:25px}.support-conversation .conversation-head{gap:7px;padding:12px 8px}.conversation-head strong{font-size:12px}.conversation-head small{font-size:9px}.conversation-tools{gap:0}.conversation-tools .icon-button{width:27px}.support-search input{font-size:13px}.support-contact{padding:15px 10px}.support-contact-copy strong{font-size:14px}.support-contact-copy small{font-size:12px}.support-status-tabs button{font-size:12px}.support-details .detail-tabs{position:sticky;top:0}.support-conversation .actual-bubble{font-size:13px;max-width:90%}}
.detail-back{display:none}@media(max-width:760px){.detail-back{display:flex;align-items:center;gap:6px;padding:14px;background:#1a1e2b;color:#e54e5c;border:0;width:100%;cursor:pointer}.detail-back .icon{width:15px;height:15px;transform:rotate(180deg)}.support-workspace.details-open .support-details:before{display:none}}
/* Gestão de canais WhatsApp */
.wa-heading{display:flex;align-items:center;gap:13px;margin-bottom:17px}.wa-title-icon{color:#b7fbd5}.wa-title-icon .icon{width:44px;height:44px}.wa-heading h1{font-size:28px;letter-spacing:-.8px;margin:0 0 4px}.wa-heading p{font-size:13px;color:#a6b8c5;margin:0}.wa-heading-actions{margin-left:auto;display:flex;gap:14px;align-items:center}.wa-heading-actions .primary-button{font-size:13px;min-height:42px;padding:10px 18px;white-space:nowrap}.wa-live-count{display:flex;align-items:center;gap:9px;border:1px solid #243542;border-radius:10px;padding:12px 15px;background:#111e29;white-space:nowrap;font-size:12px;color:#bdd0dc}.wa-live-count i{width:9px;height:9px;border-radius:50%;background:#718493}.wa-live-count i.online{background:#00e68b;box-shadow:0 0 12px #00e68b55}.wa-tabs{display:flex;border:1px solid #1d303e;border-radius:11px;background:#0c1923;margin-bottom:16px;overflow:auto;width:max-content;max-width:100%}.wa-tabs button{border:0;border-right:1px solid #1d303e;background:transparent;border-radius:10px;padding:10px 23px;font-size:12px;color:#c7d5de;cursor:pointer;white-space:nowrap}.wa-tabs button.active{background:#e54e5c;color:#1f2433;box-shadow:0 0 18px #d649562a}.wa-stats{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-bottom:17px}.wa-stat{display:flex;align-items:center;gap:13px;padding:16px 13px;border:1px solid #203342;border-radius:13px;background:linear-gradient(135deg,#101f2a,#0a151e)}.wa-stat-icon{display:flex;align-items:center;justify-content:center;width:48px;height:48px;border-radius:13px;background:#003b2b;color:#00e992;flex-shrink:0}.wa-stat-icon.cyan{background:#003344;color:#00d9f5}.wa-stat-icon .icon{width:28px;height:28px}.wa-stat>div{min-width:0}.wa-stat strong{display:block;font-size:25px;font-weight:750;line-height:1.2;letter-spacing:-.5px}.wa-stat>div>span{display:block;color:#b0c0cb;font-size:11px;line-height:1.5;margin-top:3px}.wa-main-grid{display:grid;grid-template-columns:310px minmax(0,1fr);gap:16px;margin-bottom:17px}.wa-connect-card{padding:19px 18px;text-align:center;background:linear-gradient(145deg,#111f2b,#09151f)}.wa-connect-card>h2{text-align:left;font-size:17px;letter-spacing:-.3px;margin:0 0 10px}.wa-connect-card>p{text-align:left;font-size:12px;color:#a3b6c4;line-height:1.65;margin:0 0 17px}.wa-qr-placeholder{min-height:190px;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:10px;border:1px dashed #285240;border-radius:13px;margin:10px auto 12px;background:radial-gradient(circle,#03442b44,transparent);padding:22px 14px;max-width:230px}.wa-qr-placeholder>.icon{width:64px;height:64px;color:#00d887;margin-bottom:5px}.wa-qr-placeholder strong{color:#d4e9dd;font-size:13px}.wa-qr-placeholder>span{font-size:11px;color:#809b91;line-height:1.7}.wa-qr-placeholder button{font-size:11px}.wa-connect-card #wa-connect{width:100%;justify-content:center;font-size:12px;min-height:39px;padding:10px;margin:11px 0 0}.wa-qr-frame{position:relative;margin:18px auto 14px;border:2px solid #00e984;border-radius:15px;padding:11px;width:212px;background:#09291c;box-shadow:0 0 35px #00b96a18}.wa-qr-frame #qr-image{display:block!important;width:186px!important;height:186px!important;max-width:100%;object-fit:contain;background:white;border:8px solid white;border-radius:5px;margin:0!important;box-sizing:border-box}.wa-qr-status{display:flex;justify-content:center;gap:6px;align-items:center;color:#a8c0b5;font-size:10px;margin:13px 0 8px}.wa-qr-status .icon{width:14px;height:14px;color:#00d985}.wa-help{background:#052e41;border:1px solid #124354;border-radius:10px;color:#a9d9ec;font-size:11px;display:inline-flex;align-items:center;gap:6px;padding:8px 12px;margin-top:12px;cursor:pointer}.wa-help .icon{width:15px;height:15px}.wa-connected-state{min-height:250px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:13px}.wa-connected-state>.icon{width:76px;height:76px;color:#00e98d;padding:17px;background:#00402a;border-radius:50%;border:1px solid #087649}.wa-connected-state>strong{font-size:14px}.wa-connected-state>span:not(.wa-status){font-size:12px;color:#9db7aa}.wa-connected-state>a{font-size:12px;padding:10px}.wa-instances{overflow:hidden;display:flex;flex-direction:column;background:linear-gradient(130deg,#0e1c27,#09151e)}.wa-instances>header,.wa-secondary>header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:17px;border-bottom:1px solid #23343f}.wa-instances h2,.wa-secondary h2{font-size:17px;letter-spacing:-.3px;margin:0}.wa-table-tools{display:flex;align-items:center;gap:9px}.wa-table-tools label{display:flex;align-items:center;gap:8px;border:1px solid #213440;border-radius:11px;background:#11202b;padding:9px 10px}.wa-table-tools label .icon{width:16px;height:16px;color:#a7bccb;flex-shrink:0}.wa-table-tools input{background:transparent;color:#d6e3ec;border:0;outline:none;width:180px;font:inherit;font-size:11px;min-width:0}.wa-table-tools button{padding:9px 12px;font-size:11px}.wa-table-scroll{overflow:auto}.wa-table-scroll table{width:100%;border-collapse:collapse;font-size:12px;white-space:nowrap}.wa-table-scroll th{color:#bfcfd9;font-size:11px;font-weight:600;background:#0e1d28;text-align:left;padding:13px 12px;border-bottom:1px solid #263744}.wa-table-scroll td{padding:15px 12px;border-bottom:1px solid #1b2d38;color:#c0d0da}.wa-table-scroll th:first-child,.wa-table-scroll td:first-child{padding-left:18px}.wa-instance-name{display:flex;align-items:center;gap:10px}.wa-instance-name>.icon{color:#00e58b;width:27px;height:27px}.wa-instance-name strong{display:block;font-size:12px;color:#dcebe3}.wa-instance-name small{display:inline-block;background:#253541;color:#99b1c0;border-radius:5px;padding:2px 5px;font-size:9px;margin-top:5px}.wa-status{display:inline-flex;align-items:center;gap:6px;border-radius:7px;padding:5px 8px;font-size:10px;white-space:nowrap}.wa-status i{display:inline-block;width:7px;height:7px;border-radius:50%;background:currentColor}.wa-status.connected{color:#45f4a3;background:#00432d}.wa-status.offline{background:#253440;color:#a6bac8}.wa-row-actions{display:flex;align-items:center;gap:5px}.wa-row-actions .icon-button{background:#1b2d3a;border:1px solid #243d4d;border-radius:8px;width:29px;height:29px;color:#9ec2d1}.wa-row-actions .icon{width:16px;height:16px}.wa-table-empty{text-align:center!important;padding:65px 20px!important;color:#7e99aa!important;white-space:normal;line-height:1.9}.wa-table-foot{margin-top:auto;padding:13px 18px;border-top:1px solid #213540;color:#607f8b;font-size:10px;display:flex;align-items:center;gap:7px}.wa-table-foot .icon{width:13px;height:13px}.wa-bottom-grid{display:grid;grid-template-columns:1fr 1.35fr 1fr;gap:16px}.wa-bottom-grid>.panel{padding:19px 18px;background:linear-gradient(140deg,#101e29,#0a151e)}.wa-bottom-grid h2{margin:0 0 24px;font-size:16px;letter-spacing:-.3px}.wa-usage-total{display:flex;align-items:baseline;gap:8px;margin:28px 0 17px}.wa-usage-total strong{font-size:29px;color:#00e4ad}.wa-usage-total span{font-size:11px;color:#9db5c4}.wa-usage-track{height:14px;background:#1a2e3c;border-radius:20px;overflow:hidden}.wa-usage-track span{display:block;width:0;height:100%;background:#00e58a}.wa-bottom-grid p{font-size:10px;color:#708d9d;line-height:1.8;margin:12px 0 0}.wa-distribution-body{display:flex;align-items:center;gap:20px}.wa-donut{width:122px;height:122px;min-width:122px;border-radius:50%;border:12px solid #253f46;display:flex;align-items:center;justify-content:center;flex-direction:column;box-shadow:inset 0 0 20px #0003}.wa-donut.has-data{border-color:#00e89a}.wa-donut strong{font-size:25px}.wa-donut span{font-size:9px;color:#9ab5c5;margin-top:3px}#wa-distribution-label{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:11px;color:#b3c5d0}#wa-distribution-label strong{font-size:13px;margin-left:auto}.wa-legend-dot{width:8px;height:8px;background:#00e69b;border-radius:50%;flex-shrink:0}.wa-health-status{display:flex;align-items:center;gap:7px;font-size:11px;color:#97adbb;line-height:1.6}.wa-health-status.online{color:#00e898}.wa-health-status .icon{width:17px;height:17px;flex-shrink:0}.wa-health-metric{margin-top:15px;display:flex;flex-direction:column;gap:3px}.wa-health-metric strong{font-size:28px}.wa-health-metric span{color:#a5bdcb;font-size:11px}.wa-metric-note{margin:15px 0 0;font-size:10px;color:#6e8899;line-height:1.8}.wa-secondary{overflow:hidden;min-height:350px}.wa-secondary>header>a{font-size:12px}.wa-secondary .wa-message-text{white-space:pre-wrap;min-width:200px;max-width:500px;overflow-wrap:anywhere;line-height:1.7}.wa-instructions{padding-left:24px;color:#bbcdd7;font-size:13px;line-height:1.9}.wa-instructions li{padding-left:5px;margin-bottom:13px}.wa-instance-info p{display:flex;gap:15px;justify-content:space-between;font-size:12px;padding-bottom:12px;border-bottom:1px solid #293943}.wa-instance-info span{color:#839eaf}.wa-instance-info strong{text-align:right}
@media(min-width:1500px){.wa-main-grid{grid-template-columns:330px minmax(0,1fr)}.wa-connect-card{padding:20px}.wa-stat{padding:17px}.wa-tabs button{padding:11px 27px}.wa-table-tools input{width:210px}}
@media(max-width:1250px){.wa-heading-actions{gap:8px}.wa-live-count{display:none}.wa-tabs button{padding:10px 17px}.wa-stats{gap:8px}.wa-stat{padding:13px 9px;gap:9px}.wa-stat-icon{width:35px;height:39px}.wa-stat-icon .icon{width:23px;height:23px}.wa-stat strong{font-size:22px}.wa-stat>div>span{font-size:10px}.wa-main-grid{grid-template-columns:265px minmax(0,1fr);gap:12px}.wa-instances>header{align-items:flex-start;flex-direction:column}.wa-table-tools{width:100%}.wa-table-tools label{flex:1;min-width:0}.wa-table-tools input{width:100%}.wa-bottom-grid{gap:12px;grid-template-columns:1fr 1.2fr}.wa-health{grid-column:1/-1}.wa-health h2{margin-bottom:12px}.wa-distribution-body{gap:12px}.wa-donut{width:100px;height:100px;min-width:100px}}
@media(max-width:760px){.wa-heading{align-items:flex-start;gap:9px;flex-wrap:wrap}.wa-title-icon .icon{width:33px;height:33px}.wa-heading>div:nth-child(2){flex:1;min-width:180px}.wa-heading h1{font-size:25px}.wa-heading p{font-size:11px;line-height:1.6}.wa-heading-actions{width:100%;margin-top:6px;justify-content:space-between}.wa-live-count{display:flex;font-size:10px;padding:9px}.wa-heading-actions .primary-button{font-size:11px;min-height:37px;padding:8px 12px}.wa-tabs{width:100%;margin-bottom:13px}.wa-tabs button{padding:10px 14px;font-size:11px}.wa-stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.wa-stat{padding:13px 10px}.wa-stat:last-child{grid-column:1/-1}.wa-stat strong{font-size:24px}.wa-stat>div>span{font-size:10px}.wa-main-grid{display:flex;flex-direction:column}.wa-connect-card{padding:18px}.wa-connect-card>p{max-width:310px}.wa-connect-card #wa-connect{max-width:260px;display:flex;margin:12px auto 0}.wa-connect-card>h2{font-size:17px}.wa-qr-placeholder{min-height:170px}.wa-instances{min-height:260px}.wa-instances>header{padding:16px}.wa-instances h2{font-size:16px}.wa-table-tools button{padding:9px}.wa-table-scroll td{font-size:11px;padding:13px 10px}.wa-table-foot{font-size:9px;padding:12px}.wa-bottom-grid{display:flex;flex-direction:column}.wa-bottom-grid>.panel{padding:19px}.wa-bottom-grid h2{font-size:16px;margin-bottom:18px}.wa-usage-total{margin-top:18px}.wa-distribution-body{justify-content:flex-start;gap:25px}.wa-donut{width:112px;height:112px;min-width:112px}.wa-metric-note{font-size:9px}.wa-secondary>header{align-items:flex-start;flex-direction:column}.wa-secondary h2{font-size:16px}}
.support-conversation .actual-bubble.incoming{align-self:flex-start;background:linear-gradient(140deg,#2c3c49,#22323f);color:#e7f0f7;border-radius:14px 14px 14px 3px}.support-conversation .actual-bubble.incoming small{color:#92a9b9}.support-conversation .actual-bubble.call-event{align-self:center;background:#18303a;color:#a9d1dd;border:1px solid #2b5058;font-size:12px;min-width:190px;text-align:center;border-radius:12px}.actual-bubble.call-event>.icon{width:16px;height:16px;vertical-align:middle;margin-right:7px}
.inbox-live{display:inline-flex;align-items:center;gap:5px;padding:5px 8px;border-radius:7px;vertical-align:middle;font-size:10px;letter-spacing:0;font-weight:500;background:#13382a;color:#68e4a6;margin-left:10px}.inbox-live:before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor}.inbox-live.connecting,.inbox-live.reconnecting{color:#d1b47b;background:#342d20}.support-heading h1{display:flex;align-items:center}.support-conversation .actual-messages{overflow-anchor:auto}
.contact-avatar{position:relative;overflow:hidden}.contact-avatar>img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;opacity:0}.contact-avatar.has-photo>img{opacity:1}.support-composer .message-form{align-items:flex-end}.support-composer .message-form textarea{flex:1;min-width:0;resize:vertical;max-height:130px;min-height:44px;padding:12px 15px;line-height:1.5;background:#22313e;border:1px solid #304251;color:#e4eef5;border-radius:20px;font:inherit;font-size:13px}.attach-image{position:relative;flex-shrink:0;width:35px;height:43px;cursor:pointer}.attach-image input{position:absolute;inset:0;opacity:0;width:100%;height:100%;cursor:pointer}.support-conversation .actual-bubble{flex-shrink:0;max-width:82%}.actual-bubble.pending{opacity:.7}.actual-bubble.failed{border:1px solid #d07474}.bubble-text{white-space:pre-wrap;overflow-wrap:anywhere}.chat-image-link{display:block;max-width:300px}.chat-image{display:block;width:100%;max-height:350px;min-width:120px;object-fit:contain;border-radius:9px;margin-bottom:7px;background:#102b22}.chat-image.image-unavailable{height:80px;object-fit:contain}.retry-message{background:#442c2c;color:#ffb5b5;border:0;padding:7px 12px;border-radius:7px;cursor:pointer;font-size:11px;margin-top:7px}#image-attachment:not([hidden]){display:flex;align-items:center;gap:10px;padding:9px 0 15px;color:#b5c9d4;font-size:12px}#image-attachment img{width:65px;height:65px;border-radius:8px;object-fit:cover}#image-attachment button{margin-left:auto}
/* O histórico ocupa o espaço livre; somente ele rola. */
.page-content.is-inbox{height:calc(100dvh - 84px);max-height:calc(100dvh - 84px);overflow:hidden;padding-bottom:12px}.is-inbox+.app-footer{display:none}.support-workspace{min-height:0;overflow:hidden;align-items:stretch}.support-conversation{min-height:0;height:100%;overflow:hidden;display:flex;flex-direction:column}.support-conversation .conversation-head{flex:0 0 auto}.support-conversation .actual-messages{flex:1 1 0;min-height:0!important;max-height:none!important;height:auto;overflow-y:auto;overscroll-behavior:contain}.support-composer{position:relative;flex:0 0 auto;margin-top:auto;width:100%;z-index:3}.support-composer .message-form{width:100%;min-height:48px;align-items:center}.support-composer .message-form textarea{resize:none;min-height:46px;max-height:120px}.emoji-trigger{font-size:26px;color:#bdcdd8;flex-shrink:0;width:34px;height:42px;padding:0}.emoji-picker{position:absolute;bottom:calc(100% + 8px);left:10px;width:320px;max-width:calc(100% - 20px);max-height:340px;padding:12px;background:#172630;border:1px solid #36505f;border-radius:14px;box-shadow:0 14px 45px #0008;z-index:8}.emoji-picker header{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px;font-size:13px}.emoji-picker header button{height:25px;width:25px}.emoji-picker input{width:100%;padding:9px 12px;background:#0d1c25;border:1px solid #304653;border-radius:8px;color:#eef7fa;font-size:12px;margin-bottom:10px}.emoji-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:3px;max-height:220px;overflow-y:auto}.emoji-choice{border:0;background:transparent;border-radius:7px;padding:6px 0;font-size:23px;line-height:1.3}.emoji-choice:hover,.emoji-choice:focus-visible{background:#2a4744}.edit-contact-name{padding:0;margin-top:5px;background:transparent;border:0;color:#d74957;font-size:10px;text-align:left}@media(max-width:760px){.page-content.is-inbox{height:calc(100dvh - 64px);max-height:calc(100dvh - 64px)}.support-workspace.conversation-open{height:100%;min-height:0}.support-composer{padding:9px 8px 7px}.support-composer .message-form{gap:5px}.emoji-trigger{width:28px}.support-composer .message-form textarea{padding:11px}.emoji-picker{max-height:300px}.emoji-grid{max-height:175px}}
@media(max-width:760px){.support-workspace:not(.conversation-open) .support-conversation{display:none}.support-workspace.conversation-open .support-conversation{display:flex}.support-workspace.details-open .support-conversation{display:none}.support-composer{padding-bottom:max(7px,env(safe-area-inset-bottom))}}
/* A conversa ganha o espaço da ficha; foto e botão abrem a ficha. */
.support-workspace{position:relative;grid-template-columns:minmax(275px,320px) minmax(0,1fr)}.support-workspace .support-details{display:none}.support-workspace.details-open{grid-template-columns:minmax(255px,300px) minmax(360px,1fr) 330px}.support-workspace.details-open .support-details{display:block}.support-workspace.details-open .support-list{display:flex}.contact-photo-button{border:0;background:transparent;border-radius:50%;padding:0;flex-shrink:0;cursor:pointer}.contact-photo-button:hover{box-shadow:0 0 0 3px #d94a5844}.detail-drawer-head{position:sticky;top:0;z-index:2;display:flex;justify-content:space-between;align-items:center;padding:12px 14px;background:#12222c;border-bottom:1px solid #293d49;font-size:12px}.detail-drawer-head .icon-button{width:28px;height:28px}.detail-back{display:none!important}.chat-search-panel{display:flex;align-items:center;gap:10px;padding:9px 14px;background:#142630;border-bottom:1px solid #29424c}.chat-search-panel input{min-width:0;flex:1;border:1px solid #34505f;border-radius:8px;padding:9px 12px;background:#0c1a24;color:#e4eef5;font-size:12px}.chat-search-panel span{font-size:10px;color:#8ca6b3;white-space:nowrap}.chat-search-panel .icon-button{width:25px;height:25px}.actual-bubble{position:relative}.bubble-actions{position:absolute;right:4px;top:2px;display:flex;gap:3px;opacity:0;transition:opacity .1s}.actual-bubble:hover .bubble-actions,.actual-bubble:focus-within .bubble-actions{opacity:1}.bubble-actions button{height:23px;width:25px;border:0;background:#293045e8;color:#c0f8db;border-radius:5px;font-size:16px;cursor:pointer}.quoted-message{margin:0 0 7px;padding:8px 10px;border-left:3px solid #00aa6d;border-radius:5px;background:#00492b22;font-size:11px;line-height:1.5;max-height:90px;overflow:hidden;white-space:pre-wrap}.quoted-message span{display:block;color:#19885f;font-size:10px;font-weight:700;margin-bottom:3px}.incoming .quoted-message{background:#14252f;border-color:#4cb4b5}.incoming .quoted-message span{color:#71d3c1}#reply-context:not([hidden]){display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;margin:4px 0 9px;border-left:3px solid #d64956;border-radius:7px;background:#252b3d}#reply-context>div{min-width:0}#reply-context strong{display:block;color:#e04e5c;font-size:11px;margin-bottom:4px}#reply-context span{display:block;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;font-size:11px;color:#b2c9bf}.composer-mode-row{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:0 3px 7px}.composer-mode-row select{border:0;background:transparent;color:#8cb9a9;font-size:11px;padding:3px;max-width:180px}.composer-mode-row select option{background:#11222c}.quick-reply-button{background:transparent;border:0;color:#86a5b6;font-size:10px;padding:4px}.support-composer.note-mode{background:#2b2819}.note-mode .message-form textarea{background:#38331e;border-color:#605332}.note-mode .composer-mode-row select{color:#f0d189}.actual-bubble.private-note{align-self:stretch!important;max-width:100%!important;background:#42391f!important;color:#f1deb1!important;border:1px solid #655537;border-radius:10px}.note-label{display:block;font-size:10px;color:#ddbd79;margin-bottom:6px}.private-note .message-status{display:none}.quick-replies{display:flex;flex-direction:column;gap:9px}.quick-replies button{padding:13px 14px;border:1px solid #29404c;border-radius:8px;background:#14252e;text-align:left;color:#c6dae5;font-size:13px}.full-chat-image{max-width:100%;max-height:70dvh;object-fit:contain;display:block;margin:auto}.support-status-tabs{overflow-x:auto;flex-shrink:0}.support-status-tabs button{font-size:10px;padding:7px 6px}.support-status-tabs span{font-size:9px;margin-left:3px}.detail-section .field{margin-top:16px}
@media(max-width:1400px) and (min-width:761px){.support-workspace.details-open{grid-template-columns:minmax(260px,300px) minmax(0,1fr)}.support-workspace.details-open .support-details{position:absolute;right:0;top:0;bottom:0;width:330px;z-index:12;box-shadow:-15px 0 45px #0008;background:#0f1d28}.support-workspace.details-open .support-conversation{display:flex}}
@media(max-width:760px){.support-workspace,.support-workspace.details-open{display:flex;grid-template-columns:none}.support-workspace.details-open .support-list{display:none}.support-workspace.details-open .support-details{display:block;position:absolute;inset:0;width:100%;z-index:12;background:#0f1d28}.support-workspace.details-open .support-conversation{display:none}.bubble-actions{position:static;opacity:1;justify-content:flex-end;margin-top:4px}.bubble-actions button{height:21px;width:25px;font-size:14px}.chat-search-panel{padding:8px}.chat-search-panel span{font-size:9px}.conversation-tools{gap:0}.conversation-tools .icon-button{width:26px}.support-conversation .conversation-head{gap:7px}.conversation-head .contact-avatar{width:35px;height:35px}.conversation-head strong{font-size:12px}}
.bubble-menu{position:relative}.bubble-menu summary{display:grid;place-items:center;list-style:none;cursor:pointer;width:25px;height:23px;border-radius:5px;background:#293045e8;color:#c0f8db;font-size:18px}.bubble-menu summary::-webkit-details-marker{display:none}.bubble-menu[open]{z-index:8}.message-menu{position:absolute;top:calc(100% + 4px);right:0;width:180px;padding:5px;background:#20323e;border:1px solid #3d5360;box-shadow:0 10px 25px #0007;border-radius:9px;z-index:9}.bubble-menu.open-up .message-menu{top:auto;bottom:calc(100% + 4px)}.message-menu button{display:block;width:100%;height:auto;background:transparent;color:#d1e2eb;font-size:12px;text-align:left;padding:10px;border:0;border-radius:5px;white-space:nowrap}.message-menu button:hover{background:#2c4853}.forwarded-label{display:block;font-size:10px;color:#5d8f72;font-style:italic;margin-bottom:5px}.incoming .forwarded-label{color:#91b1ba}.actual-bubble.deleted{opacity:.6;font-style:italic}
/* Balões no padrão compacto do WhatsApp Web (tema escuro). */
.support-conversation .actual-messages{gap:0;padding:20px clamp(20px,5%,64px) 24px;background-color:#0b141a}.support-conversation .actual-bubble{position:relative;align-self:flex-end;flex:0 0 auto;width:fit-content;min-width:0;max-width:min(68%,650px);margin:0 0 8px;padding:6px 8px 8px 9px;border:0;border-radius:7.5px;background:#005c4b;color:#e9edef;box-shadow:0 1px .5px #0004;font-size:14.2px;line-height:19.5px;white-space:normal;text-align:left}.support-conversation .actual-bubble.incoming{align-self:flex-start;background:#202c33;color:#e9edef;border-radius:7.5px}.support-conversation .actual-bubble.bubble-first:not(.private-note):not(.call-event){border-top-right-radius:0}.support-conversation .actual-bubble.incoming.bubble-first:not(.private-note):not(.call-event){border-top-right-radius:7.5px;border-top-left-radius:0}.actual-bubble.bubble-first:not(.private-note):not(.call-event):before{content:'';position:absolute;top:0;right:-8px;width:8px;height:13px;background:#005c4b;clip-path:polygon(0 0,100% 0,0 65%)}.actual-bubble.incoming.bubble-first:not(.private-note):not(.call-event):before{right:auto;left:-8px;background:#202c33;clip-path:polygon(0 0,100% 0,100% 65%)}.support-conversation .actual-bubble.bubble-grouped{margin-top:-6px}.actual-bubble .bubble-text{display:block;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;line-height:19.5px}.actual-bubble .bubble-text:after{content:'';display:inline-block;width:65px;height:1px}.support-conversation .actual-bubble small.bubble-meta{position:absolute;right:7px;bottom:3px;display:flex;align-items:center;gap:4px;float:none;margin:0;padding:0;line-height:15px;font-size:11px;font-weight:400;white-space:nowrap;color:#ffffff99;text-align:right}.support-conversation .actual-bubble.incoming small.bubble-meta{color:#8696a0}.bubble-meta .message-status{display:inline-flex;align-items:center;color:#ffffff99}.bubble-meta .message-status svg{display:block;width:16px;height:12px}.bubble-meta .message-status.receipt-read{color:#53bdeb}.edited-label{font-size:10px}.actual-bubble:has(.edited-label) .bubble-text:after{width:100px}.support-conversation .actual-bubble.pending{opacity:1}.support-conversation .actual-bubble.failed{outline:1px solid #bb7373}.actual-bubble .bubble-actions{position:absolute;top:1px;right:2px;display:flex;opacity:0;z-index:4;background:linear-gradient(90deg,transparent,#005c4b 40%);padding-left:10px;border-radius:0 6px 0 0;margin:0}.actual-bubble.incoming .bubble-actions{background:linear-gradient(90deg,transparent,#202c33 40%)}.actual-bubble:hover .bubble-actions,.actual-bubble:focus-within .bubble-actions,.actual-bubble:has(.bubble-menu[open]) .bubble-actions{opacity:1}.bubble-menu summary{background:transparent;color:#d7e5e5;width:24px;height:21px;font-size:19px}.message-menu button{height:auto;width:100%;padding:10px;background:transparent}.support-conversation .actual-bubble.image-message{padding:3px 3px 21px;max-width:min(68%,340px);overflow:visible}.actual-bubble.image-message .chat-image-link{max-width:334px}.actual-bubble.image-message .chat-image{margin:0;border-radius:5px;width:auto;max-width:100%;max-height:400px;min-width:120px;object-fit:contain}.actual-bubble.image-message.with-caption{padding-bottom:8px}.actual-bubble.image-message.with-caption .bubble-text{padding:5px 6px 0}.actual-bubble .quoted-message{margin:0 0 5px;padding:7px 9px;background:#00000022;border-radius:4px;border-left:4px solid #06cf9c;font-size:12px;line-height:17px}.actual-bubble .quoted-message span{color:#06cf9c;font-size:11px;margin-bottom:3px}.actual-bubble .forwarded-label{color:#ffffff99;font-size:11px;line-height:16px;margin:0 0 4px}.support-conversation .actual-bubble.call-event{align-self:center;background:#182b34;color:#a9c9d4;min-width:180px;max-width:80%;padding:11px 15px 22px;border-radius:8px;font-size:12px;text-align:center;box-shadow:none}.support-conversation .actual-bubble.private-note{position:relative;padding:10px 12px 23px;margin:8px 0;background:#42391f;color:#f1deb1;border-radius:8px;max-width:100%}.private-note .bubble-text:after{width:50px}.private-note .bubble-meta{color:#cdbb8b!important}.conversation-date{margin:0 auto 16px;font-size:11px;line-height:17px;padding:4px 11px;background:#182229;color:#a7b7c1;box-shadow:0 1px 1px #0003}
@media(max-width:760px){.support-conversation .actual-messages{padding:15px 16px 20px}.support-conversation .actual-bubble{max-width:88%;font-size:14px;line-height:19px}.actual-bubble .bubble-actions{position:absolute;opacity:.65;padding-left:6px;margin:0}.bubble-menu summary{width:21px;height:20px}.support-conversation .actual-bubble.image-message{max-width:88%}}
/* WhatsApp-style attachment and message controls. */
.attachment-control{position:relative}.attachment-menu{position:absolute;bottom:54px;left:0;width:232px;padding:9px 0;border:1px solid #33383a;border-radius:13px;background:#202020;box-shadow:0 8px 28px #0008;z-index:45}.attachment-menu[hidden]{display:none}.attachment-menu button,.actual-bubble .message-menu button{display:flex;align-items:center;gap:14px;width:100%;border:0;background:none;text-align:left;color:#e9edef;font:inherit;padding:11px 17px;white-space:nowrap;cursor:pointer}.attachment-menu button:hover,.actual-bubble .message-menu button:hover{background:#ffffff0d}.attach-type{display:flex;color:#a783ff}.attach-type.media{color:#008cff}.attach-type.camera{color:#ff3a85}.attach-type.audio{color:#ff8a45}.attach-type.contact{color:#00b8e4}.attach-type.event{color:#fb437b}.attach-type.sticker{color:#cb4552}.actual-bubble .message-menu{width:215px;background:#202020;border:1px solid #353535;border-radius:12px;padding:7px 0;box-shadow:0 6px 22px #0007;z-index:50}.actual-bubble .message-menu button{font-size:13px;padding:10px 15px;gap:12px}.message-menu .icon{width:17px;height:17px;color:#bdc4c7;flex-shrink:0}.message-menu hr{margin:5px 0;border:0;border-top:1px solid #ffffff18}.message-menu button:disabled{opacity:.4;cursor:default}.bubble-react-trigger{position:absolute;top:50%;left:-34px;width:28px;height:28px;border:0;border-radius:50%;background:#202c33;color:#aebac1;display:none;align-items:center;justify-content:center;cursor:pointer}.incoming .bubble-react-trigger{left:auto;right:-34px}.actual-bubble:hover .bubble-react-trigger,.bubble-react-trigger:focus-visible{display:flex}.bubble-react-trigger .icon{width:20px;height:20px}.reaction-popover{position:fixed;z-index:1000;display:flex;gap:2px;padding:6px;background:#25282a;border:1px solid #3b3c3d;border-radius:28px;box-shadow:0 4px 15px #0007}.reaction-popover button{width:37px;height:37px;padding:0;border:0;border-radius:50%;background:none;font-size:25px;cursor:pointer;color:#c5c9cc;transition:transform .12s}.reaction-popover button:hover{transform:scale(1.2);background:#ffffff12}.reaction-popover button.selected{background:#4e292e}.reaction-badges{position:absolute;bottom:-16px;right:4px;display:flex;gap:3px;z-index:2}.incoming .reaction-badges{right:auto;left:4px}.reaction-badges button{border:1px solid #26353d;background:#18262d;color:#e9edef;border-radius:14px;min-width:30px;padding:3px 6px;cursor:pointer;font-size:14px;box-shadow:0 1px 2px #0005}.reaction-badges button.mine{border-color:#a83944}.has-reactions{margin-bottom:20px!important}.actual-bubble audio{max-width:min(310px,65vw);height:44px;display:block}.actual-bubble video{max-width:min(420px,65vw);max-height:360px;border-radius:7px;display:block}.document-card{display:flex;align-items:center;gap:12px;padding:14px;background:#ffffff0b;color:inherit;text-decoration:none;border-radius:6px;max-width:330px}.document-card span{overflow-wrap:anywhere}.document-card small,.contact-card span,.event-card span{display:block;opacity:.7;font-size:12px}.contact-card,.event-card{padding:12px;display:grid;gap:6px;min-width:210px}.sticker-bubble{background:transparent!important;box-shadow:none!important}.sticker-bubble:before{display:none!important}.sticker-bubble .chat-image{object-fit:contain;max-width:180px}.attachment-preview{display:flex;align-items:center;gap:10px;padding:8px;border-bottom:1px solid #ffffff12}.attachment-preview img{width:64px;height:64px;object-fit:contain}.attachment-preview span{flex:1;overflow:hidden;text-overflow:ellipsis}.attachment-preview button{border:0;background:none;color:inherit;font-size:24px;cursor:pointer}#image-attachment{max-height:240px;overflow:auto}#camera-preview{width:100%;max-height:55vh;background:#111;border-radius:10px}.modal form label{display:grid;gap:6px;margin:12px 0}.modal form input:not([type=checkbox]):not([type=radio]),.modal form select,.modal form textarea,#reaction-search,#meta-question{width:100%;box-sizing:border-box}.modal #reaction-grid{max-height:260px;overflow:auto}.meta-star{color:#d8bc71}@media(hover:none){.bubble-react-trigger{display:flex;opacity:.7}}@media(max-width:480px){.reaction-popover button{width:34px;height:34px;font-size:23px}.attachment-menu{left:-35px}}
.actual-bubble .bubble-menu .message-menu{position:fixed;bottom:auto;right:auto;max-height:calc(100vh - 16px);overflow-y:auto}.actual-messages:has(.bubble-menu[open]){isolation:auto}.actual-bubble:has(.bubble-menu[open]){z-index:60}
/* The attachment trigger and menu must not inherit the round send button. */
.support-composer .message-form .attach-plus{width:36px;min-width:36px;height:42px;padding:7px;border:0;border-radius:0;background:transparent;color:#aebac1;box-shadow:none;display:flex;align-items:center;justify-content:center}
.support-composer .message-form .attach-plus:hover,.support-composer .message-form .attach-plus[aria-expanded="true"]{background:transparent;color:#e9edef}
.support-composer .message-form .attach-plus .icon{width:25px;height:25px;stroke-width:2}
.support-composer .attachment-menu{left:-4px;bottom:50px;width:192px;padding:6px 0;background:#202020;border:1px solid #303030;border-radius:10px;box-shadow:0 5px 18px #0006}
.support-composer .message-form .attachment-menu button{display:flex;align-items:center;justify-content:flex-start;gap:12px;width:100%;min-width:0;height:33px;padding:7px 12px;border:0;border-radius:0;background:transparent;color:#e9edef;box-shadow:none;text-align:left;font-size:13px;font-weight:400;line-height:19px;white-space:nowrap}
.support-composer .message-form .attachment-menu button:hover{background:#ffffff0d}
.support-composer .attachment-menu .attach-type{width:17px;height:18px;flex:none;display:flex;align-items:center;justify-content:center}
.support-composer .attachment-menu .icon{width:16px;height:16px}
@media(max-width:480px){.support-composer .attachment-menu{left:-10px}}
.chat-top-menu{position:relative}#chat-top-dropdown{position:absolute;right:0;top:44px;width:238px;padding:6px 0;max-height:calc(100vh - 135px);overflow:auto;border:1px solid #303030;border-radius:12px;background:#202020;box-shadow:0 6px 22px #0007;z-index:80}#chat-top-dropdown button{display:flex;align-items:center;gap:12px;width:100%;padding:9px 13px;background:none;border:0;border-radius:0;color:#e9edef;text-align:left;font-size:13px;line-height:18px}#chat-top-dropdown button:hover{background:#ffffff0d}#chat-top-dropdown button:disabled{opacity:.4;cursor:not-allowed}#chat-top-dropdown .icon{width:16px;height:16px;color:#bdc4c7}#chat-top-dropdown small{display:block;font-size:11px;color:#929a9e}#chat-top-dropdown hr{border:0;border-top:1px solid #ffffff18;margin:5px 0}.conversation-head{position:relative;z-index:65}.support-conversation:has(#chat-top-dropdown:not([hidden])){overflow:visible}.actual-messages[data-theme=dark]{background:#0b1115}.actual-messages[data-theme=green]{background:#102a23}.actual-messages[data-theme=blue]{background:#122638}.message-select{position:absolute;left:-29px;top:6px}.message-select input{accent-color:#a83944;width:17px;height:17px}.selecting-messages .bubble-react-trigger,.selecting-messages .bubble-actions{display:none!important}.selecting-messages .actual-bubble{margin-left:30px!important}#chat-selection-tools{display:flex;align-items:center;gap:10px;padding:8px;color:#d9e0e3;font-size:12px}#chat-selection-tools button{background:#26353d;border:0;color:#e9edef;padding:7px;border-radius:6px}
#chat-top-dropdown{position:fixed;right:auto;max-height:calc(100vh - 16px)}.support-conversation:has(#chat-top-dropdown:not([hidden])){overflow:hidden}#chat-menu-trigger{border-radius:50%;background:transparent}#chat-menu-trigger[aria-expanded=true]{background:#ffffff12}
.support-composer .message-form #voice-record-trigger{background:transparent;color:#aebac1;box-shadow:none}.voice-player{display:flex;align-items:center;gap:10px;width:310px;max-width:64vw;padding:7px 4px 3px}.voice-player audio{display:none!important}.voice-avatar{position:relative;flex:none}.voice-avatar .avatar{width:45px;height:45px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#243b43;color:#ced9db;font-size:13px;overflow:hidden}.voice-avatar .avatar img{width:100%;height:100%;object-fit:cover}.voice-mic{position:absolute;bottom:-3px;right:-3px;color:#53bdeb}.voice-mic .icon{width:16px;height:16px;fill:#005c4b}.voice-player button{border:0;background:transparent;color:#d4e7e0;cursor:pointer;padding:3px;flex:none}.voice-play{width:26px}.voice-play .icon{width:21px;height:21px;fill:currentColor;stroke-width:1}.voice-track{flex:1;min-width:65px}.voice-wave{position:relative;height:32px;cursor:pointer;--progress:0%}.voice-wave svg{width:100%;height:32px;stroke:#74a79a;stroke-width:2;stroke-linecap:round}.voice-wave:after{content:'';position:absolute;left:0;top:0;width:var(--progress);height:100%;background:#53bdeb35;pointer-events:none}.voice-wave i{position:absolute;left:var(--progress);top:11px;width:10px;height:10px;transform:translateX(-50%);border-radius:50%;background:#53bdeb}.voice-time{font-size:10px;color:#bdd3cb;display:block}.voice-speed{font-size:11px;min-width:27px}.actual-bubble:has(.voice-player){padding:3px 9px 5px!important}.actual-bubble:has(.voice-player) .bubble-meta{margin-top:-8px}.incoming .voice-wave svg{stroke:#82949c}.incoming .voice-time{color:#aebac1}#voice-recording-bar{display:flex;align-items:center;gap:12px;min-height:50px;background:#242626;border-radius:25px;padding:6px 10px;margin-top:8px;color:#e9edef}#voice-recording-bar button{display:flex;align-items:center;justify-content:center;width:30px;height:32px;background:none;border:0;color:#e9edef;padding:4px}#voice-recording-bar .voice-record-space{flex:1}#voice-recording-bar .record-dot{width:9px;height:9px;border-radius:50%;background:#ff919f;animation:record-pulse 1s infinite}#voice-recording-bar time{font-size:16px;font-variant-numeric:tabular-nums;min-width:38px}#record-wave{width:130px;height:32px}#voice-recording-bar #pause-voice{color:#ff919f}#voice-recording-bar #send-voice{background:#c4434f;border-radius:50%;color:#293045;width:36px;height:36px}#voice-recording-bar.record-paused .record-dot{animation:none;opacity:.5}@keyframes record-pulse{50%{opacity:.4}}@media(max-width:520px){#voice-recording-bar{gap:8px}#record-wave{width:90px}.voice-player{width:265px;max-width:64vw;gap:7px}.voice-avatar .avatar{width:36px;height:36px}}
/* Unified icon geometry and optical alignment throughout the dashboard. */
.icon{display:inline-block;flex-shrink:0;vertical-align:middle;overflow:visible;shape-rendering:geometricPrecision;pointer-events:none}
.icon:not([fill="currentColor"]){stroke-width:1.8}
.icon-button{line-height:1;transition:color .15s,background-color .15s}
.icon-button:disabled{opacity:.4}.icon-button:hover:not(:disabled){color:#e9f5f1;background-color:#ffffff09}
.sidebar .icon{width:20px;height:20px;stroke-width:1.8}.sidebar a.active>.icon{filter:drop-shadow(0 0 5px #d7495725)}
.sidebar nav>a,.sidebar-bottom>a,.sidebar-bottom>button{gap:13px}
.primary-button,.secondary-button,.danger-button{align-items:center;justify-content:center;gap:8px}
.app-search kbd .icon{width:14px;height:14px;color:#778595}
.conversation-tools .icon-button{width:34px;height:34px;padding:7px}.conversation-tools .icon-button>.icon{width:20px;height:20px}
.bubble-menu summary{display:flex;align-items:center;justify-content:center;width:24px;height:24px;padding:3px;line-height:1}.bubble-menu summary>.icon{width:16px;height:16px}
.support-composer .message-form .emoji-trigger{background:transparent;color:#aebac1;border-radius:0;box-shadow:none}.support-composer .message-form .emoji-trigger:hover{background:transparent;color:#e9edef}
.support-composer .message-form .emoji-trigger>.icon{width:25px;height:25px;stroke-width:1.8}
.support-composer .message-form .attach-plus:hover{background:transparent}
.message-menu .icon,#chat-top-dropdown .icon{width:17px;height:17px;flex:0 0 17px}
.attachment-menu .icon{stroke:none}.voice-play .icon[data-icon=pause]{fill:none;stroke-width:2.5}
.icon[data-icon=more]{stroke-width:3.2}
/* Continuous pointer target between the bubble and its reaction control. */
.actual-bubble .bubble-react-trigger{left:-40px;right:auto;top:50%;transform:translateY(-50%);width:42px;height:40px;padding:10px 11px;background:transparent;border-radius:0;z-index:3}
.actual-bubble.incoming .bubble-react-trigger{left:auto;right:-40px}
.actual-bubble .bubble-react-trigger:before{content:'';position:absolute;inset:6px 7px;border-radius:50%;background:#202c33;z-index:-1;pointer-events:none}
.actual-bubble:hover .bubble-react-trigger,.actual-bubble:focus-within .bubble-react-trigger,.bubble-react-trigger:hover,.bubble-react-trigger:focus-visible{display:flex}
.bubble-react-trigger:hover:before,.bubble-react-trigger:focus-visible:before{background:#34454f}
/* Compact inbox: put the page title in the existing application header. */
.app-shell.inbox-layout .topbar{height:48px;min-height:48px;padding:0 20px;gap:14px;flex-shrink:0}
.inbox-layout .topbar>.app-search{display:none}
#inbox-top-title{flex:1;min-width:0}#inbox-top-title h1{display:flex;align-items:center;gap:10px;margin:0;font-size:20px;letter-spacing:-.5px;line-height:1.2}
.inbox-layout .page-content.is-inbox{height:calc(100dvh - 48px);max-height:calc(100dvh - 48px);padding:10px 14px 12px}
.inbox-toolbar{display:flex;align-items:center;gap:12px;margin-bottom:10px;flex-shrink:0;min-width:0}
.inbox-toolbar .support-heading{order:2;margin:0;gap:0;flex-shrink:0}.inbox-toolbar .support-heading>div:first-child{display:none}
.inbox-toolbar .channel-tabs{order:1;flex:1;min-width:0;margin:0;gap:6px;align-items:center}
.inbox-toolbar .channel-tabs button{padding:6px 10px;font-size:12px;border-radius:9px;height:32px;gap:6px}.inbox-toolbar .channel-tabs .icon{width:17px;height:17px}
.inbox-toolbar .support-tools{gap:6px}.inbox-toolbar .department-label{display:none}.inbox-toolbar .support-tools button{height:32px;padding:0 11px;font-size:12px}
.inbox-layout .user-profile .user-avatar{width:30px;height:30px}.inbox-layout .topbar .user-profile small{font-size:9px}.inbox-layout .topbar .user-profile strong{font-size:11px}
.sidebar-toggle{position:absolute;top:26px;right:-14px;z-index:40;display:flex;align-items:center;justify-content:center;width:28px;height:28px;border:1px solid #2b3b48;background:#15212b;color:#c1cfd7;border-radius:50%;padding:5px;box-shadow:0 2px 8px #0004;cursor:pointer}.sidebar-toggle:hover{background:#20353d;color:#e14c5b}.sidebar-toggle .icon{width:16px;height:16px;transform:rotate(180deg);transition:transform .18s}
@media(min-width:761px){.sidebar,.app-main{transition:width .18s,margin-left .18s}.app-shell.sidebar-collapsed .sidebar{width:68px;padding:25px 8px 0}.app-shell.sidebar-collapsed .app-main{margin-left:68px}.sidebar-collapsed .sidebar-brand{justify-content:center;margin-bottom:24px}.sidebar-collapsed .sidebar-brand .brand{gap:0}.sidebar-collapsed .sidebar-brand .brand>span,.sidebar-collapsed .workspace-label,.sidebar-collapsed .sidebar nav>a>span,.sidebar-collapsed .sidebar-bottom>a>span,.sidebar-collapsed #logout>span,.sidebar-collapsed .workspace-status{display:none}.sidebar-collapsed .sidebar-brand .brand img{width:36px;height:36px}.sidebar-collapsed .sidebar nav>a,.sidebar-collapsed .sidebar-bottom>a,.sidebar-collapsed #logout{justify-content:center;padding:12px 0;gap:0}.sidebar-collapsed .sidebar .nav-dot{right:5px}.sidebar-collapsed .sidebar-toggle .icon{transform:none}.inbox-layout .sidebar-toggle{top:11px}}
@media(max-width:760px){.sidebar-toggle{display:none}.app-shell.inbox-layout .topbar{padding:0 12px;gap:8px}.inbox-layout .topbar #menu-button{width:30px;height:30px;padding:5px}#inbox-top-title h1{font-size:17px;gap:7px}#inbox-top-title .inbox-live{font-size:9px;padding:4px 6px}.inbox-layout .page-content.is-inbox{padding:8px 8px 10px}.inbox-toolbar{gap:7px;margin-bottom:8px}.inbox-toolbar .channel-tabs button{font-size:11px;padding:5px 8px;gap:5px}.inbox-toolbar .support-tools .primary-button{width:32px;height:32px;font-size:0;padding:7px}.inbox-toolbar .support-tools .primary-button .icon{width:18px;height:18px}}
@media(prefers-reduced-motion:reduce){.sidebar,.app-main,.sidebar-toggle .icon{transition:none}}
.sidebar-collapsed .sidebar .nav-dot{position:absolute;right:6px;margin:0}
@media(max-width:760px){.sidebar:not(.sidebar-open){pointer-events:none}.sidebar.sidebar-open{pointer-events:auto}}
@media(max-width:760px){.sidebar.sidebar-open .sidebar-toggle{display:flex;top:22px;right:-14px}}

.conversation-head small.chat-activity{color:#00d985}.typing-dots{display:inline-flex;gap:3px;align-items:center;margin-right:6px}.typing-dots i{width:4px;height:4px;border-radius:50%;background:currentColor;animation:chat-typing 1s infinite}.typing-dots i:nth-child(2){animation-delay:.15s}.typing-dots i:nth-child(3){animation-delay:.3s}@keyframes chat-typing{0%,60%,100%{opacity:.35;transform:translateY(0)}30%{opacity:1;transform:translateY(-2px)}}@media(prefers-reduced-motion:reduce){.typing-dots i{animation:none}}

/* Account library: labels and saved responses. */
.library-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:4px 0 20px}.library-heading p{color:#93a7b5;font-size:13px;line-height:1.6;margin:0}.library-heading button{flex-shrink:0}.library-search{display:flex;align-items:center;gap:10px;background:#101f2a;border:1px solid #29404e;border-radius:12px;padding:0 12px;margin-bottom:16px}.library-search svg{width:18px;color:#8ca2b0}.library-search input{border:0!important;background:transparent!important;width:100%;padding:12px 0!important;outline:none}.library-list{max-height:48vh;overflow:auto;display:grid;gap:8px}.library-row{display:flex;align-items:center;gap:4px;padding:8px;background:#10202a;border:1px solid #223644;border-radius:12px}.library-use{flex:1;min-width:0;text-align:left;color:inherit;background:none;border:0;padding:8px;cursor:pointer}.library-use strong{display:block;margin-top:8px;font-size:14px}.library-use p{font-size:13px;color:#9bb0bc;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;margin:7px 0}.library-use small{color:#d74957}.shortcut-badge{display:inline-block;color:#de4b5a;border:1px solid #4c272c;background:#212636;padding:3px 8px;border-radius:6px;font-size:12px}.library-empty{text-align:center;color:#8ea4b2;padding:32px 18px;line-height:1.8}.label-chip{--label-color:#00b884;display:inline-flex;align-items:center;gap:5px;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;border-radius:5px;padding:3px 7px;font-size:10px;font-weight:600;color:var(--label-color);background:color-mix(in srgb,var(--label-color) 12%,#101c25);border:1px solid color-mix(in srgb,var(--label-color) 35%,transparent)}.label-chip:before{content:'';width:5px;height:5px;border-radius:50%;background:var(--label-color);flex-shrink:0}.label-chips,.contact-labels{display:flex;flex-wrap:wrap;gap:5px}.contact-labels:empty{display:none}.contact-labels{margin-top:5px;max-height:42px;overflow:hidden}.label-picker-row{display:flex;align-items:center;border:1px solid #233845;border-radius:10px;padding:7px 10px;gap:6px}.label-picker-row label{display:flex;align-items:center;gap:12px;flex:1;cursor:pointer}.label-picker-row input{width:16px!important;height:16px;accent-color:#d64956}.label-picker-row .label-chip{font-size:12px;max-width:240px}.label-picker-row:has(input:checked){border-color:#ad3b46;background:#1c202e}.quick-suggestions{position:absolute;bottom:100%;left:12px;right:12px;z-index:30;border:1px solid #2a4351;background:#12232e;box-shadow:0 -10px 35px #0007;border-radius:12px;padding:6px;max-height:300px;overflow:auto}.quick-suggestions[hidden]{display:none}.support-composer{position:relative}.quick-suggestions>button{display:flex;width:100%;gap:12px;align-items:center;text-align:left;border:0;border-radius:8px;background:none;color:#e9f2f6;padding:10px;cursor:pointer}.quick-suggestions>button:hover,.quick-suggestions>button.active{background:#1b3a3b}.quick-suggestions button>span:last-child{min-width:0}.quick-suggestions strong,.quick-suggestions small{display:block}.quick-suggestions strong{font-size:13px}.quick-suggestions small{max-width:360px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;color:#99b0bc;margin-top:4px}.quick-file-list>div{display:flex;align-items:center;gap:8px;background:#11242e;border-radius:8px;margin:6px 0;padding:5px 10px}.quick-file-list span{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.quick-file-list svg{width:18px}.library-upload{display:inline-flex;cursor:pointer;margin-top:8px}.card-activity{color:#00d590;display:inline-flex;align-items:center;gap:5px}.card-activity svg{width:14px;height:14px}.support-contact-copy{min-width:0}.support-tools button.active{color:#dc4b59;border-color:#743d44}#label-editor input[type=color]{height:44px;width:100%;padding:4px}#quick-editor textarea{width:100%;resize:vertical;min-height:120px;background:#101f2a;color:#e5edf4;border:1px solid #2b4050;border-radius:10px;padding:12px;font:inherit}.modal-content:has(.library-list){max-width:640px}@media(max-width:600px){.library-heading{align-items:flex-start;flex-direction:column}.library-row{padding:4px}.label-picker-row .label-chip{max-width:190px}}
.library-list{grid-template-columns:minmax(0,1fr)}.library-row{min-width:0}.library-row>.icon-button{flex-shrink:0}

.conversation-identity{min-width:0;flex:1}.conversation-title-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.conversation-title-row>strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}.conversation-labels{display:flex;flex-wrap:wrap;gap:5px;max-height:44px;overflow:auto}.conversation-labels:empty{display:none}.conversation-labels .label-chip{font-size:10px}.conversation-head .conversation-tools{flex-shrink:0}@media(max-width:600px){.conversation-title-row{gap:4px}.conversation-labels{max-height:24px;flex-wrap:nowrap;max-width:100%}.conversation-labels .label-chip{flex-shrink:0}}
/* Shared inbox ownership and team administration. */
.ticket-control{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 14px;background:#10212b;border-bottom:1px solid #233542;flex-shrink:0;min-height:47px}.ticket-responsible{display:flex;align-items:center;gap:8px;color:#a8bac6;min-width:0}.ticket-responsible>svg{width:17px;height:17px;flex-shrink:0}.ticket-responsible strong{font-size:12px;font-weight:600;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-responsible small{display:block;font-size:10px;color:#829ba9;margin-top:2px}.ticket-responsible.is-mine{color:#dd4b59}.ticket-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}.ticket-actions>button{display:inline-flex;align-items:center;justify-content:center;gap:5px;border:1px solid #2a4050;background:#172c38;color:#cad8e1;border-radius:7px;padding:7px 9px;font-size:11px;cursor:pointer}.ticket-actions>button svg{width:14px;height:14px}.ticket-actions>.ticket-claim{background:#ac3a45;color:white;border-color:#bd404c;font-weight:600}.ticket-actions>.ticket-resolve{border-color:#20694f;color:#53dca9;background:#103c2e}.ticket-actions>button:disabled{opacity:.5;cursor:wait}.ticket-detail-actions .ticket-responsible{display:none}.ticket-detail-actions .ticket-actions{flex-wrap:wrap;margin-top:12px}.composer-locked{opacity:.55}.contact-assignee{display:block;font-size:10px;color:#8ea6b4;margin-top:3px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.support-status-tabs{overflow-x:auto;flex-shrink:0}.support-status-tabs>button{white-space:nowrap;flex-shrink:0;font-size:10px;padding:7px}.support-status-tabs>button span{font-size:9px}.ticket-audit{display:grid;gap:16px;max-height:60vh;overflow:auto}.ticket-audit article{display:flex;gap:12px;padding-bottom:14px;border-bottom:1px solid #233845}.ticket-audit article>span{color:#d94a58}.ticket-audit svg{width:18px}.ticket-audit strong{font-size:14px}.ticket-audit p{font-size:13px;color:#a0b5c2;margin:6px 0}.ticket-audit small{color:#708b9b}.team-summary{display:flex;gap:20px;margin:20px 0}.team-summary>span{display:flex;align-items:center;gap:8px;color:#91a9b8;font-size:13px}.team-summary svg{width:18px;color:#cd4653}.team-summary strong{color:#e0ecf2}.team-members,.team-departments,.team-invites{margin-bottom:20px;padding:20px}.team-member{display:flex;align-items:center;gap:14px;padding:16px 0;border-bottom:1px solid #233542}.team-member:last-child{border-bottom:0}.team-member>.person-avatar{width:42px;height:42px;font-size:14px;margin:0;flex-shrink:0}.team-member strong{font-size:14px}.team-member p{font-size:12px;color:#8fa7b6;margin:4px 0}.team-member strong small{color:#dc4b59;margin-left:6px;font-size:11px}.team-member-depts{display:flex;gap:5px;flex-wrap:wrap;margin-left:auto}.team-member-depts .pill{font-size:10px}.team-member>button{font-size:11px}.department-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:14px}.department-grid>article{padding:18px;border:1px solid #263c49;background:#10212c;border-radius:12px}.department-icon{width:36px;height:36px;display:flex;align-items:center;justify-content:center;background:#292f44;color:#d64956;border-radius:10px}.department-icon svg{width:20px}.department-grid h3{font-size:16px;margin:14px 0 6px}.department-grid p{color:#8ba4b3;font-size:12px;margin:0 0 16px}.department-member-picker{display:grid;gap:8px;max-height:35vh;overflow:auto;margin:12px 0}.department-member-picker label{display:flex;align-items:center;gap:10px;padding:10px 12px;border:1px solid #263c49;border-radius:8px;cursor:pointer}.department-member-picker input{width:16px;height:16px;accent-color:#c3424f}.team-invite-row{display:flex;flex-wrap:wrap;gap:12px;padding:12px 0;border-bottom:1px solid #233845;font-size:13px}.team-invite-row span,.team-invite-row small{color:#8ea7b5}.team-invite-row small{margin-left:auto}.invite-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(at 20% 10%,#272e42,#080f18 60%);padding:24px}.invite-card{width:100%;max-width:440px;padding:32px}.invite-card h1{font-size:25px;margin-top:26px}.invite-card p{color:#9bb0bd;line-height:1.6}.invite-card .primary-button{width:100%}#invite-error{color:#ff8b92}.invite-card .brand-mark{max-width:220px}@media(max-width:800px){.ticket-control{padding:8px;flex-wrap:wrap}.ticket-actions{gap:4px;flex-wrap:wrap}.ticket-actions>button{padding:6px;font-size:10px}.team-member{flex-wrap:wrap}.team-member-depts{margin-left:0;width:100%}.team-summary{gap:10px;flex-wrap:wrap}.team-members,.team-departments,.team-invites{padding:14px}}

.message-agent{display:block;font-size:10px;line-height:1.4;color:#d27b83;margin-bottom:4px}.team-member.inactive-member{opacity:.7}.team-member.inactive-member>button{margin-left:auto}

/* Shared modal checkboxes: never inherit full-width text-input rules. */
.modal form label:has(>input[type=checkbox]),.modal form label:has(>input[type=radio]){display:flex;align-items:center;gap:10px;cursor:pointer}
.modal input[type=checkbox]{appearance:none!important;display:inline-grid!important;place-content:center;width:20px!important;min-width:20px!important;max-width:20px!important;height:20px!important;min-height:20px!important;padding:0!important;margin:0!important;flex:0 0 20px!important;border:1.5px solid #607b8f!important;border-radius:5px!important;background:#091925!important;vertical-align:middle;cursor:pointer;box-sizing:border-box}
.modal input[type=checkbox]:checked{background:#df4c5a!important;border-color:#ed5160!important;box-shadow:0 0 0 2px #db4a5812}
.modal input[type=checkbox]:checked:after{content:'';width:9px;height:5px;border-left:2.5px solid #252b3d;border-bottom:2.5px solid #252b3d;transform:translateY(-1px) rotate(-45deg)}
.modal input[type=checkbox]:focus-visible{outline:2px solid #f57884!important;outline-offset:3px}
.modal input[type=checkbox]:disabled{opacity:.4;cursor:not-allowed}
.modal input[type=radio]{width:18px!important;min-width:18px!important;height:18px!important;flex:0 0 18px!important;margin:0!important;padding:0!important;accent-color:#df4c5a}
.modal .pbx-enabled{justify-content:flex-start;padding:12px 14px;border:1px solid #294655;border-radius:10px;background:#0c2230;min-height:46px;color:#d8e9f3;font-size:13px}
.modal .pbx-members label{display:flex;align-items:center;gap:11px;margin:0;padding:11px 12px;min-height:57px;background:#0c202d}.modal .pbx-members label:has(input:checked){background:#252b3d;border-color:#ad3b46}.modal .pbx-members label>span{min-width:0;line-height:1.6}.modal .pbx-members strong{color:#e4f4fc}.modal .department-member-picker label:has(input:checked){border-color:#b13c47;background:#252b3d}

/* Call history uses a dedicated event card, never message delivery controls. */
.support-conversation .actual-bubble.whatsapp-call-card{align-self:flex-end;box-sizing:border-box;width:276px;max-width:calc(100% - 28px);min-width:0;padding:0!important;margin:5px 0 9px;background:#005c4b;color:#e9edef;border:1px solid #ffffff0a;border-radius:12px!important;text-align:left;box-shadow:0 1px 2px #0003;overflow:hidden}
.support-conversation .actual-bubble.whatsapp-call-card.incoming{align-self:flex-start;background:#202c33;color:#e9edef;border-color:#ffffff08}
.actual-bubble.whatsapp-call-card:before,.actual-bubble.whatsapp-call-card:after{display:none!important}
.call-card-main{display:flex;align-items:center;gap:13px;padding:15px 16px 13px}
.call-card-symbol{display:flex;align-items:center;justify-content:center;flex:0 0 44px;width:44px;height:44px;border-radius:50%;background:#ffffff0d;color:#d9eee6}
.call-card-symbol .icon{width:23px;height:23px;stroke-width:1.7}
.call-card-copy{display:flex;flex-direction:column;gap:7px;min-width:0}
.call-card-copy strong{font-size:14px;font-weight:600;line-height:1.3;overflow-wrap:anywhere}
.call-card-copy>span{display:flex;align-items:center;gap:5px;font-size:12px;color:#aebac1;line-height:1.3}
.outgoing .call-card-copy>span{color:#b7d2c9}
.call-direction{width:15px;height:15px;color:#53bdeb;flex-shrink:0}
.call-missed .call-card-symbol,.call-missed .call-direction{color:#f87979}
.call-missed .call-card-symbol{background:#f8797914}
.call-ringing .call-card-symbol,.call-answered .call-card-symbol{color:#6ae4b4;background:#6ae4b412}
.call-card-footer{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:9px 16px;border-top:1px solid #ffffff0a;color:#91a59d;font-size:10px;line-height:1.2}
.incoming .call-card-footer{color:#91a0a8}
.call-card-footer>span{display:flex;align-items:center;gap:5px}
.call-card-footer .icon{width:12px;height:12px;opacity:.8}
.call-card-footer time{white-space:nowrap;font-variant-numeric:tabular-nums}
@media(max-width:520px){.support-conversation .actual-bubble.whatsapp-call-card{width:258px}.call-card-main{padding:13px}.call-card-footer{padding:8px 13px}}
.selecting-messages .actual-bubble.whatsapp-call-card{overflow:visible}